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PutPack

macOS · Windows

PutPack Desktop

Manage, replay and back up your recordings on your computer. Record on your phone, manage on your desktop.

Download for macOS

Version 2.0.80 · macOS 12+ / Windows 10+

If the download fails, try a different browser; if the problem persists, contact support.

PutPack desktop library with a stats sidebar and every recording listed by tracking number
Scan the whole archive on a big screen
PutPack desktop search results with a video playback window
Type a tracking number, replay in seconds
PutPack desktop pairing dialog showing a QR code to scan with the mobile app
Pair by QR once, then it backs up itself

Core features

Record on your phone,manage on your computer

From playback to evidence, the desktop app makes management effortless

01

Browse & playback

Browse all recording thumbnails on the big screen, with speed control, frame-by-frame viewing and seeking — far more efficient than on a phone.

02

Smart search

Search by tracking number, date range or recording type — find the exact video in seconds.

03

Wireless LAN transfer

With your phone and computer on the same Wi-Fi, pair once and recordings back up automatically — no cable needed.

04

Batch import & export

Import recordings from your phone for permanent safekeeping, or export video files locally for backup and reuse anytime.

05

One-tap evidence pack

Bundle recordings with tracking numbers and timestamps into an evidence pack, ready to submit with your platform dispute.

06

Timestamp watermarking

Burn the recording time and tracking number onto videos after the fact for stronger, more formal evidence.

Workflow

Three steps to seamless collaboration

  1. 01

    Record on phone

    Scan the label with the PutPack app to record packing or unboxing

  2. 02

    Auto backup

    Pair once on the same Wi-Fi; recordings transfer to your computer automatically

  3. 03

    Manage on computer

    Browse, export and manage recordings in PutPack Desktop

System requirements

Make sure your device meets the following

Make sure your device meets the following
ItemmacOSWindows
OSmacOS 12 (Monterey) or laterWindows 10 (21H2) or later
CPUApple Silicon (M1/M2/M3/M4) or Intel processor64-bit processor
RAM4GB RAM or more4GB RAM or more
Disk200MB free disk space200MB free disk space

On some computers the built-in Edge browser may fail to download the installer. If that happens, switch to another browser (Chrome, Firefox, Safari) and try again. If you run into installation issues, contact support and we will help you sort it out.

Also available on your phone

Recording happens on the phone; the desktop app handles management and evidence. Use them together.

Go to the mobile download page

Before you download the Windows version

Our Windows installer is not digitally signed yet, so some browsers (especially Microsoft Edge) may warn that the download is unsafe or even block it. The file itself is safe and contains no viruses or malware.

If the download is blocked, you can try:

  1. Switch to another browser (such as Chrome or Firefox) and download again;
  2. Choose "Keep" or "Download anyway" in the browser prompt;
  3. If it still fails, email us at support@putpack.cn and we will send you the Windows installer directly.