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macOS · Windows

PutPack Desktop

Manage, replay, and back up your recordings on your computer. Record on your phone, manage on your computer.

Download for macOS

Version 2.0.52 · Supports macOS 12+ / Windows 10+

If the download fails, try a different browser; if the problem persists, contact support.

The desktop app works together with the mobile app

The desktop app is for managing, replaying, and backing up recordings — it does not record video itself. First install the PutPack App on your phone, then import your recordings to the computer over your local network.

Core Features

Record on Your Phone, Manage on Your Computer

From playback to evidence, the desktop app makes management effortless

Browse & Playback

Browse all recording thumbnails on the big screen, with speed control, frame-by-frame viewing, and seeking — far more efficient than on a phone.

01

Batch Import & Export

Import recordings from your phone for permanent safekeeping, or export video files locally for backup and reuse anytime.

02

Smart Search

Search by tracking number, date range, or recording type — find the exact video in seconds.

03

Wireless LAN Transfer

With your phone and computer on the same Wi-Fi, pair once and recordings back up automatically — no cable needed.

04

One-Tap Evidence Pack

Bundle recordings with tracking numbers and timestamps into an evidence pack, ready to submit with your platform dispute.

05

Timestamp Watermarking

Burn the recording time and tracking number onto videos after the fact for stronger, more formal evidence.

06

More Efficient Management

Mouse and keyboard control, drag-and-drop organization, batch processing, and big-screen playback.

07

Native on Both Platforms

Natively adapted for macOS and Windows with platform-specific UI design — smooth and responsive.

08
Workflow

Three Steps to Seamless Collaboration

1

Record on Phone

Scan the label with the PutPack app to record packing or unboxing

2

Auto Backup

Pair once on the same Wi-Fi; recordings transfer to your computer automatically

3

Manage on Computer

Browse, export, and manage recordings in PutPack Desktop

System Requirements

Make sure your device meets the following

macOSWindows
OSmacOS 12 (Monterey) or laterWindows 10 (21H2) or later
CPUApple Silicon (M1/M2/M3/M4) or Intel processor64-bit processor
RAM4GB RAM or more4GB RAM or more
Disk200MB free disk space200MB free disk space

Also available on your phone

Some computers using the built-in Edge browser may fail to download the installer. If this happens, switch to another browser (such as Chrome, Firefox, or Safari) and try again. If you run into installation issues, contact support and we will help you sort it out.

Video evidence tool for shipping & returns. Every handover, on record.
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