Ship & Return,
Always On Record
Scan to auto-record·Search by tracking no.·Prove disputes in one tap
Video evidence tool built for e-commerce merchants
Merchants
Videos recorded
User rating
A Video Evidence ToolBuilt for Merchants
From scanning to backup, covering the whole shipping workflow
Scan to Auto-Record
Point the camera at the barcode on the shipping label — the tracking number is recognized and recording starts automatically. Switch between shipping and return modes with one tap.
01Smart Tracking Management
All recordings are organized by tracking number automatically. Keyword search, calendar view and thumbnail previews included.
02Replay & Evidence Sharing
Built-in player with speed control and seeking. Export and share with one tap to submit evidence quickly.
03Auto Backup to Desktop
No cables needed. Pair with the PutPack desktop app once, and new recordings are backed up to your computer automatically.
04Privacy & Security
All videos stay on your device and are never uploaded to the cloud. LAN backup transfers over your local network only. No account needed to record.
05Pro Membership
Free tier: 30 recordings per day, unlimited total, kept forever. Pro unlocks unlimited recording, desktop backup and the desktop manager. Pricing varies by region.
06Covering Every Stepof Your E-commerce Business
Whether shipping out or receiving returns, PutPack keeps you covered.
Packing Evidence
Record the entire packing and sealing process. Provide complete video proof for damage or missing-item disputes.
Return Inspection
Record the whole unboxing when receiving returns, preventing swaps or fraudulent returns.
Dispute Resolution
For disputes on any e-commerce marketplace — pull up the matching video and prove your case fast.
Valuable Handovers
Record the handover of valuable items end to end, so every exchange is verifiable.
10,000+
Merchants
500,000+
Videos recorded
4.9★
User rating
100%
Data stays local
Free to Start, Pro Unlocks Everything
Start free — upgrade anytime. Pro pricing is set locally in the App Store.
Free
For occasional sellers
- ✓30 recordings / day
- ✓Unlimited lifetime total
- ✓Videos kept forever
Pro Monthly
Priced locally in the App Store
- ✓Unlimited recording
- ✓Auto backup to computer
- ✓Desktop manager app
Pro Yearly
Save more with yearly billing
- ✓Unlimited recording
- ✓Auto backup to computer
- ✓Desktop manager app
- ✓Priority support
Pro Lifetime
One-time purchase, yours for life
- ✓Unlimited recording
- ✓Auto backup to computer
- ✓Desktop manager app
- ✓Free lifetime updates
Frequently Asked Questions
Is PutPack free?⌄
PutPack offers a free plan with 30 recordings per day, an unlimited lifetime total, and videos kept forever. For unlimited recording or computer backup, upgrade to Pro — subscriptions and one-time purchases are available in the app, with pricing varying by region.
Where are videos stored? Is it safe?⌄
All videos are stored locally on your device and never uploaded to any cloud server. LAN backup to your computer transfers over the local network only. No account is needed to record.
How do I back up to my computer?⌄
Install the PutPack desktop app, make sure your phone and computer are on the same WiFi, and open the backup page in the app to discover and pair automatically. After pairing once, recordings back up automatically — no cables needed. Desktop backup is a Pro feature.
Which platforms are supported?⌄
PutPack is available on iOS — download it from the App Store.
Can recordings be used as legal evidence?⌄
Recordings include the full recording time and tracking number, serving as strong proof in e-commerce dispute appeals. Legal effect is subject to applicable laws and platform rules.
How can I contact support?⌄
Email us at support@putpack.cn and we will reply within 24 hours.
Every Handover, On Record
Download PutPack now and start keeping evidence of every package
Free to start · No account required